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Workinpr.com State of the Industry Survey 2002

From March - May 2002, Workinpr.com conducted its State of the Industry Survey targeting public relations professionals in the U.S. The survey gathered feedback from 800 public relations employers and employees on the current state of the public relations industry. Following is a summary of results, covering areas such as job satisfaction, compensation levels, recruitment trends and the status of public relations freelancing.

PR Employers
  • Using Freelancers 85% of employers said they would hire a freelancer versus filling a full-time in-house position. When asked why, employers state the following reasons:
    1. Cheaper, less expensive, less overhead
    2. Flexibility
    3. Best for short term situations, employment and projects

  • What is PR employers' biggest challenge? Sales growth. Employers indicated their top challenges for business this year are sales growth (33%), proving ROI of PR efforts (25%), and cost-cutting initiatives (23%).

  • Majority of employers are not currently hiring Almost three-quarters (72%) of employers claim their company is not currently hiring, and 37% do not project any headcount growth for the next 6-12 months.

  • Of course, some employers are still hiring Of the 28% of employers who indicated they are currently hiring, the majority (37%) are hiring mid-level employees (2-4 years experience). 28% are hiring entry-level employees (0-2 years), and 20% are hiring manager-level positions (4-6 years experience).

  • Compensation levels at industry average, according to employers More than half (58%) feel they compensate their employees at the industry average. 26% believe they compensate above the industry average, while only 16% feel they compensate below the industry average. (Note - the majority of employees (52%), however, feel they are compensated below the industry average.)

  • Project management skills highly desirable for senior-level PR hires When asked what top skills/characteristics they seek in senior-level PR hires, employers ranked:
    1. Project management skills - 23%
    2. Business development skills - 18%
    3. Personality/culture fit - 17%
    4. Management experience - 15%

  • Strong written/verbal communications remains #1 skill for entry-level PR hires When asked what top three skills/characteristics they seek in entry-level PR hires, employers ranked:
    1. Strong written/verbal communication skills - 56%
    2. Willingness to learn, enthusiasm - 22%
    3. Personality, culture fit - 14%

  • Top three benefits/perks offered to employees When asked what top three benefits/perks they offer their employees, employers ranked:
    1. Competitive salaries - 28%
    2. Flexible work schedules - 20%
    3. Performance-based bonuses - 19%

PR Employees
  • Job Satisfaction - employees are "somewhat" or "not at all" satisfied in current positions The majority of employees (54%) stated that they are only "somewhat" satisfied in their current positions. 19% of employees are extremely satisfied, while 16% are not satisfied at all in their current positions.

  • Majority of employees plan to leave within a year The majority of employees (58%) plan to leave their current employer within a year. When asked why they would leave their current employer, 21% indicated it was because of a lack of challenge within their current position. 15% said they would leave for a higher salary, and 11% cited poor leadership/lack of company direction.

  • PR employees feel they are compensated below industry average Over half (52%) of the employee respondents feel they are compensated below the industry average, while 41% feel they are compensated at the industry average.

  • State of freelancing - many are freelancing, perhaps not by choice 56% of PR freelancers have been freelancing for less than one year, and 75% of freelancers are currently seeking full time employment. 51% claim that finding consistent employment is the hardest aspect of freelance/consulting work.

  • Top three benefits/perks offered by their employers When asked what top three benefits/perks their employers offered, PR employees ranked:
    1. 401(k) - 23%
    2. Flexible work schedules - 18%
    3. Competitive salaries - 15%

  • PR pros desire a relaxed, but professional work environment When asked what they value most about their company culture, employees stated their top three values are:
    1. Relaxed, but professional culture - 39%
    2. Flexible work schedules (work-life balance) - 18%
    3. Integrity and professionalism of the company and employees - 15%

  • Employees cite competent leadership/executive management When asked how they would rate the quality of their executive management staff, the majority of employees (53%) stated they were "good - competent leaders". 25% felt their leadership was "excellent - strong and visionary leaders", while 23% indicated executive management was "poor - lack leadership".

Audience Profile

798 public relations professionals completed the survey (131 identified themselves as employers, responsible for managing and/or hiring teams, and 667 identified themselves as PR employees). Survey participants were garnered from the Workinpr.com opt-in subscriber list, and via the Workinpr.com website. Participants included professionals of all levels from small and large PR firms, non-profit and government organizations, freelancers, and corporate communication departments of Fortune 500 companies.

PR Employers (131 respondents)
  • 39.9% -- Self-employed/Consultant/Freelancer
  • 38.1% -- PR agency
  • 12.5% -- Corporation
  • 3.6% -- Non-profit
  • 3.6% -- Government
  • 2.4% -- Trade Association

PR Employees (667 respondents)

  • 25.6% -- PR agency
  • 23.3% -- Corporation
  • 15.2% -- Non-profit
  • 12.3% -- Work outside the PR field, but hoping to break in
  • 9.9% -- Government/Public Affairs
  • 9.1% -- Unemployed
  • 4.6% -- Self-employed/Consultant/Freelancer

Methodology

Workinpr.com conducted the 2002 State of the Industry Survey using a tailored, online form. The survey included multiple choice, single select and free form questions. In total, 798 completed surveys were submitted. If a respondent did not answer all of the questions, his or her survey data was not included in the final analysis.

Each person who completed the survey was asked to enter an identifier (email address) at the beginning of the survey. Workinpr.com only allowed one entry per email address.

Survey respondents were asked to describe their current employment situation. If they answered Self-employed/consultant/freelancer, they were asked six additional multiple choice or single select questions regarding freelance consulting.


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