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Corporate PR and PR Agency Roles

Most Fortune 500 companies today require a corporate public relations group (internal) and a PR agency (external) to manage overall communications. By establishing a successful partnership, corporate PR and PR agency teams can work together to positively impact a company's image and achieve measurable business results.

Currently in the PR industry, as in corporate America, consolidation and globalization are decreasing the number of competitors while increasing the level of competition. Simultaneously, nontraditional marketing programs are expanding with the introduction of new technological devices that are redefining distribution systems and customer relationships (i.e. interactive cellular phones, pagers). In short, quality communication to customers is essential to every company's success, and thus, the demand for public relations professionals in the U.S. is at an all-time high.

Corporate Public Relations

The in-house corporate public relations group works for one organization exclusively, creating and implementing a PR plan geared to its company's business goals. The corporate public relations manager is responsible for managing the overall image and reputation of the company, and must be able to integrate communications throughout the organization.

Public Relations Agency

PR agencies work from a wider base of priorities, providing independent services to client organizations - often working with very different industries and target markets. The PR agency role requires an in-depth understanding of PR campaign implementation and execution, especially to target media audiences.

Public Relations Titles and Required Experience

Roles and titles in public relations organizations are often inconsistent. In an effort to help clarify, we've outlined the common positions and titles, with related industry experience required.

CORPORATEAGENCY
Title Yrs.
Exp.
Title Yrs.
Exp.
Intern 0-1 Intern 0-1
Assistant 0-1 Account Coordinator 0-1
Coordinator 2-4 Asst. Account Executive 2-4
Specialist 2-4 Account Executive 2-4
Sr. Specialist 2-4 Sr. Account Executive 2-4
Manager 5-7 Account Manager 5-7
Sr. Manager 5-7 Account Supervisor 5-7
Group Manager 5-7 Account Director 5-7
Director 8+ General Manager 8+
Manager Director 8+ Managing Director 8+
VP/Executive 10+ VP/Group Managing Director 10+


Other PR-related Titles

Technical Writer - Technical writers can either be freelance writers, or in-house within an agency or corporate communication department. Technical writers are often responsible for writing documents such as user guides, instruction books, brochures, handbooks and catalogues.

Researcher - An important activity undertaken by PR practitioners is fact-gathering. This can involve interviews, review of library materials and informal conversations, and the use of survey techniques and firms specializing in designing and conducting opinion research. After a program is completed, PR professionals study its' results and evaluates the program's planning, implementation, and effectiveness.

Media Trainer - Media Trainers help executives and PR spokespeople learn what to expect in all types of media interviews. They often train their clients in front of a video camera in order to help them gain valuable experience being interviewed in front of the camera.

Freelance - Once you have comprehensive skills in the PR field (usually after 10 years of working in the industry), you can often find lucrative work as a freelance consultant. Corporations often outsource the PR function, relying on outsiders to handle their needs-either an agency or a PR consultant.

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